Refflexions Media respects your privacy and is committed to protecting any information you share with us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, or content.

This policy is effective as of July 2025.

Information We May Collect

Refflexions Media may collect both personal and non-personal data, including but not limited to:

Full name, email address, contact number, and business name
Social media handles or account details shared voluntarily
Technical data such as IP address, browser type, device type, and browsing behavior
Information submitted through our contact forms, scheduling tools, or client intake systems

Purpose of Data Collection

The information collected is used for the following purposes:

To respond to inquiries and service requests
To manage and execute contracted projects
To coordinate consultation meetings or video production timelines
To enhance the functionality and user experience of our website
To deliver updates, service announcements, and promotional communications (only if opted-in)

How We Protect Your Data

We take your privacy seriously and implement reasonable measures to secure your data from unauthorized access, misuse, or disclosure.

All personal information is stored in secured environments using industry-standard encryption and limited access controls.
Data is retained only for as long as necessary for its intended purpose or as required by law.
While we take appropriate precautions, no internet-based service can be completely secure. We recommend using secure passwords and avoiding sharing sensitive data over unsecured channels.

Disclosure of Information

We do not sell, lease, or trade your personal information. However, information may be shared under the following conditions:

With trusted service providers who assist us in delivering our services (e.g., CRM tools, payment processors, scheduling platforms)
If legally required to do so in compliance with applicable laws, regulations, or governmental requests
With team members or independent contractors solely for project-related purposes, under strict confidentiality obligations

Third-Party Tools & Integrations

To deliver the best experience, we use reputable third-party platforms. These may include but are not limited to:

Analytics (e.g., Google Analytics)
Advertising platforms (e.g., Meta Ads, Google Ads)
Payment processors
Email marketing software
Calendar and form integrations

These platforms may collect data based on their own privacy policies. We do not sell or trade your data to external parties.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such data being submitted, it will be deleted promptly.

Your Rights & Choices

You have the right to control your personal data.

You may request to review, update, correct, or delete the information we hold about you.
You may withdraw consent from receiving promotional communications at any time by unsubscribing or contacting us directly.
If you believe your data has been mishandled, you have the right to file a complaint with the appropriate data protection authority.

Updates to This Policy

This policy may be updated periodically to reflect changes in laws, technologies, or our practices. The latest version will always be available on our website, and any material updates will be communicated to you clearly.